30-Day Money-Back Guarantee
Knocked Out Gummies 30-Day Money Back Guarantee
We’re committed to your satisfaction and want you to experience the benefits of our products. If you are not fully satisfied, we offer a 30-Day Money-Back Guarantee. Here’s how it works:
Eligibility:
- You must request a refund within 30 days from the date of your purchase.
- To be eligible for a refund, the product must be partially used or opened, but at least 50% of the product must remain.
- Refund requests are limited to one per customer. We reserve the right to deny any further refund requests from customers who have already taken advantage of this policy.
How to Request a Refund:
- Contact our customer service team using the below form within 30 days of purchase.
- Provide your order number and reason for requesting a refund.
- We may ask for photos or other proof to ensure the product was opened but remains at least 50% full.
- If eligible, we will provide instructions for the return process.
Return Shipping:
- Customers are responsible for return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
- Please ensure the product is returned in its original packaging.
Refund Processing:
- Once we receive your returned product, we will process your refund within 7-10 business days.
- Refunds will be issued to the original method of payment. Please note that it may take a few additional days for the refund to reflect in your account depending on your payment provider.
Exclusions:
- If the product is opened but used beyond 50%, or is returned without adequate packaging, it may not be eligible for a refund.
- Our 30-day money-back guarantee does not apply to products that have been exposed to improper storage or damaged after use.
- We reserve the right to refuse returns or refunds if we determine the product does not meet these criteria.
Abuse of Guarantee:
- This 30-Day Money-Back Guarantee is limited to one request per customer. If we notice multiple return requests from the same customer (or related accounts), we reserve the right to refuse any future refund requests.